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Web Catalog Accounts

Polar Tech sells exclusively to businesses. We do not offer public accounts. Web access is available only to established business customers with an active Polar Tech account.

For Existing Business Customers

Request your web access

Already a Polar Tech customer? Fill out the form below to unlock your online account. We'll confirm your access within 48 business hours.

✓ Place Orders
✓ View Item Pricing
✓ Track Your Orders
✓ View Open Invoices
✓ Account Details
✓ Reorder Past Items
Heads up: Please include your customer number (found in the upper-right corner of your invoices) so we can match your request to your account quickly. Requesting access does not guarantee approval.
New to Polar Tech?

Start by talking to a rep

We don't offer self-service account creation. Every new customer is paired with a dedicated sales representative who helps determine the right products and walks you through onboarding.

Contact Sales →

How it works

Three steps to becoming a Polar Tech customer:

1
Reach out Click Contact Sales above. A rep responds within 24 business hours.
2
Discuss your needs Your rep helps identify the right cold-chain products for your business.
3
Account onboarding Once approved as a customer, return here to request web access.
⏱ Initial sales contact: within 24 business hours.
Does Polar Tech offer accounts to the general public?

No. Polar Tech sells exclusively to businesses. Accounts are extended only to companies that have been onboarded through our sales team. We do not offer public-facing or consumer accounts at this time.

I'm already a customer — why do I have to wait for web access?

Our administrative team reviews each web-access request and links it to the correct company account before activating it. This protects pricing, order history, and invoice data tied to your business. Confirmation typically arrives within 48 business hours.

Can distributors receive web access?

Distributors are not eligible for web accounts at this time. However, you can submit web quotes at any time without an account.

How does my company become a Polar Tech customer?

Polar Tech sells exclusively to businesses. The process is straightforward:

  • Reach out via our Contact page to be paired with a sales representative.
  • Your rep will help identify the right products for your application.
  • They’ll walk you through account onboarding and pricing setup.

Once your business account is active, you can return to this page to request web access.

Does requesting web access guarantee approval?

No. A web-access request does not guarantee approval. Web access is currently available only to certain customer types, and our team reviews each request before activating an online account.

I forgot my customer number — what do I do?

Your customer number appears in the upper-right corner of any Polar Tech invoice. If you can’t locate one, submit the form anyway with your company name and details, and our team will look it up.