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Do you offer drop shipping and is there a fee?

← Back to all FAQsShipping · Drop ShippingYes. Drop ship fee is $50.00 (waived for full truckload shipments).Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact Us

What is your lead time?

← Back to all FAQsOrders · Order InformationIn-stock items: ~10 days to ship.Truckload, custom-made, and back-ordered items: lead time varies.Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact Us

How do I dispose of cold packs responsibly?

← Back to all FAQs Products · Disposal & Sustainability Reuse packs as long as they don’t leak. Consider donating clean, intact packs to local schools or food programs. The gel is not harmful to the environment. BD line packs begin biodegrading in landfills...

Do you sell through distributors?

← Back to all FAQsOrders · Sales & DistributionYes. Share your name, company, state, and zip code so we can connect you with the nearest distribution center.Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact Us

What is your MOQ?

← Back to all FAQsOrders · Order InformationAll items are sold by case, tray, and pallet. Distributors must purchase by tray or pallet to receive distributor pricing.Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact...