← Back to all FAQsOrders · Freight & ShippingFreight is prepaid and added to the invoice, or you may ship collect on your own carrier. There is no free-freight threshold listed.Still have questions?Browse more FAQs or get in touch with our team.All...
← Back to all FAQsShipping · Shipping GuidelinesMeasure (L × W × H) and weigh your product.Calculate minimum refrigerant weight: Overnight: product weight × 1/2 (e.g., 5 lb product → 2.5 lb refrigerant).2+ day: product weight × 2 (e.g., 5 lb product → 10...
← Back to all FAQsOrders · Custom Services Yes. We can private label cold packs, coolers, and corrugated boxes. Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact...
← Back to all FAQsShipping · Drop ShippingYes. Drop ship fee is $50.00 (waived for full truckload shipments).Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact Us
← Back to all FAQsOrders · Order InformationIn-stock items: ~10 days to ship.Truckload, custom-made, and back-ordered items: lead time varies.Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact Us
← Back to all FAQs Products · Disposal & Sustainability Reuse packs as long as they don’t leak. Consider donating clean, intact packs to local schools or food programs. The gel is not harmful to the environment. BD line packs begin biodegrading in landfills...
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