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Do you sell through distributors?

← Back to all FAQsOrders · Sales & DistributionYes. Share your name, company, state, and zip code so we can connect you with the nearest distribution center.Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact Us

What is your MOQ?

← Back to all FAQsOrders · Order InformationAll items are sold by case, tray, and pallet. Distributors must purchase by tray or pallet to receive distributor pricing.Still have questions?Browse more FAQs or get in touch with our team.All FAQsContact...

How many ice packs do I need for my shipment?

← Back to all FAQsShipping · Refrigerant SelectionOvernight: use ~1/2 the weight of your product in ice packs.Two-day: use ~2× the weight of your product in ice packs.Always test with your actual payload, insulation, and route.Still have questions?Browse...

My dog or child ingested an ice pack — will they be ok?

← Back to all FAQsProducts · Product SafetyPlease keep cold packs out of reach of children and pets.If a cold pack is accidentally ingested, our formulations are non-toxic and safe to handle. The contents are approximately 99% water and 1% food-grade...